Yes. If you are reasonably able to pay your rent and can submit the required documents we specify, our review decision will not depend on your occupation or nationality.
Note: Conditions will vary according to the property, so please check with one of our agents before applying.
Yes. You might have to submit documents specified by our company demonstrating an ability to pay the rent.
Note: Conditions will vary according to the property, so please check with one of our agents before applying.
Yes.
Note: Conditions will vary according to the property, so please check with one of our agents before applying.
We will require your parents to sign a consent form.
Any nationality is fine. Our review judgment does not depend on your nationality. You will have to submit your alien registration card (alien registration certificate) so we can verify your period of stay. We also ask students for documents demonstrating their ability to pay.
Note: Conditions will vary according to the property, so please check with one of our agents before applying.
Yes. We need to you submit your offer notification or provide the contact information of the company's hiring personnel so we can confirm your job offer.
Note: Conditions will vary according to the property, so please check with one of our agents before applying.
Yes. The documents you need to submit will depend on your circumstances, so please check with the support personnel at one of our agents.
Note: Conditions will vary according to the property, so please check with one of our agents before applying.
Yes, you can apply for JID Torio.
Note:
You cannot apply directly. You must apply through an agent for JID. Please contact the nearest JID branch office to determine whether the real estate agent you use is also a JID agent. > List of JID Locations
Yes. However, there is a requirement that you not have any unpaid rent when you apply. Please inquire at an agent.
Yes.
Note: You must obtain the consent of your emergency contact before you apply.
When you apply, you must provide personal identification documents that match the name your contract will be under. Before you apply, please prepare either of the following.
1. Personal identification documents with your new name
2. Personal identification documents with your old name plus your juminhyo (resident registration certificate) to verify your new name
Unfortunately, we cannot. No one could call and obtain your review results by phone. We will only inform the agent through which you applied, via fax.
If it is a member of a different household, the change can be treated as an addition. Fill out a change notice with the name, address, phone number, relation to the lessee, date of birth, etc. of your new emergency contact and submit it to the agent.
The lessee's name can only be changed to another individual in the case of death and inheritance. It requires a change notice, personal identification documents of the new lessee, and a rental guarantor services contract. Please contact the agent. Our services will continue to be offered for the duration of the guarantee period.
Additionally, it is possible to change the lessee from an individual to a corporate name. However, the requirements are that it must be a company established by the current lessee who is under the contract, that the lessee becomes a joint guarantor, and that only the name on the lease contract changes. We require a change notice, a rental guarantor services contract with the corporation, the lease contract or the memorandum after the name has been changed, and a certified copy of commercial registration for the company.
We require a change notice and a certified copy of commercial registration after the company name has been changed.
If it is a separate company, another review is required.
JID's rental guarantees require periodic contractual updates. In order to continue using our services, you must pay a guarantee renewal fee.
The fees you paid to the real estate company might have been a renewal fee for the property (or room) or an insurance fee for insurance not involving our company. The notice postcard we sent is the guarantee renewal fee for your contract with JID, so if you can't think of what the other fees might be for, you should check with the real estate company first.
No, we are afraid that there are no refunds for the guarantee charge.
We need to be informed of your cancellation by the real estate company by means of a termination notice, so please contact the real estate company.
Note: If you have contacted the real estate company but the withdrawals have not stopped, please contact our company. We will check with the real estate company.
Please contact us, and we will check with the real estate company.
Withdrawals take place on the 27th of every month (or the next business day in the case of a holiday). The withdrawal date cannot be changed.
Note: The time of the withdrawal varies according to the financial institution, so be sure to have the money in the account during your financial institution's business hours of the business day prior to the withdrawal date.
Depending on the plan you are using, some financial institutions have accounts from which rent cannot be withdrawn. Please contact the following for more details.
Important: Be aware that there may be some branches and financial institutions other than those listed above that cannot handle withdrawals.
On or about the 10th of the month following the withdrawal date, we will send you a payment slip that can be paid at a convenience store. Please use that to pay. We also accept bank transfers to our rent account, so please check the payment slip for account information or call us for information.
Note:
A payment slip is automatically sent if the withdrawal fails.
If you receive a payment slip after the bank transfer has been made, then please just discard it.
Withdrawal processing fee: This is a fee we charge for sending rent from the withdrawn money to the real estate agent or landlord.
Note: This fee is charged even if the payment is made by payment slip or bank transfer.
Re-request processing fee: This fee is charged for notifying the guarantee contractee that withdrawal from the guarantee contractee's account failed (e.g. there were insufficient funds or there was an error with the account transfer request form) and for processing the payment that is individually made.
Note:
For Torio J and Torio N : Contracts allow payment by bank transfer only.For Torio N Bunkatsugata: Payment can be made by credit card.
No, you cannot.
Rent is managed by our company, so you must pay by bank transfer.
If there is a problem with the documents related to your withdrawal account, we will send you another account transfer request form. Please check your bank passbook or confirm the details with your financial institution, fill out the form again and stamp it, and send it back to our company.
Note:
You can either contact the real estate company or contact us directly. We will send you an account transfer request form. Included with the account transfer request form will be a letter stating when the change is to take place. Withdrawals from your current account will continue until that date.
You can change the account to a family member's account as long as it is a first- or second-degree member of the guarantee contractee's family. However, you must receive the approval of the account holder in order to request the change.
Note:
Please call our customer service center.
Tel: 0120-573-837