Terms Concerning Personal Information

Article 1 (scope of use)

  1. The Japan Identification Co., Ltd. Group (hereinafter referred to as “JID”) shall use the following information (hereinafter referred to as “personal information”) that has been acquired from the customer (hereinafter referred to as the “Lessee”) during the application process for a rental guarantor service contract (hereinafter referred to as “Service Contract”) (including during the contract), for the purpose of reliably and smoothly carrying out related operations and information provision (rent guarantee operations, members-only mail-order sales operations, living support loan-fund lending services, supplemental insurance operations, insurance proposal form preparation operations, etc.).

(1) Personal information

  • “Attribute information,” such as name, age, date of birth, address, telephone number, place of work employment, e-mail address, family structure, and residence status, that the Lessee has stated on the application form prescribed by JID (including “changed information” that JID has come to know through receiving notification from the Lessee or the Lessee’s emergency contact person following the conclusion of the Service Contract)
  • “Contract information,” such as contract type, application date, contract date, product name, monthly rent, and rent payment method, related to the Service Contract
  • “Transaction information,” such as payment status and history regarding monthly rent related to the Service Contract
  • “Information for determining ability to pay,” such as information stated by the Lessee, and information such as the Lessee’s emergency contact person’s name, age, date of birth, address, and telephone number

(2) Provision of personal information

In order to provide the Lessee with services in an appropriate and accurate manner in regard to rent guarantee operations and related operations, JID shall provide some or all personal information to a third party as follows.

[Provision of personal information accompanying consignment of operations]

Money collection and remittance operations related to rent guarantee shall be consigned to the group company in (i) below. JID shall also provide information to the joint-stock company in (ii) below to which it has consigned clerical work related to money collection, and such information shall include the Lessee’s name, telephone number, property name, transferee account details, and payment status of rent, etc.

(i) Company name: JID General Management Co., Ltd.
Address: 6-21-4 Hatorino, Kisarazu-shi, Chiba-ken
Tel: 03-4232-2510
Personal information protection manager: company director

[Other provision of personal information]

The following information shall be provided to the group companies stated below in order to make it possible to carry out mail-order sales and various types of information provision related to living support using the internet, information provision related to living support loan-fund lending services, supplemental insurance operations, information provision related to insurance proposal form preparation, and so on with regard to the Lessee that has concluded the Service Contract.

Provided information: name, address, date of birth, gender, telephone number, contract date, contract term

Of the personal information stated above, JID shall only provide information regarding which the consent of the Lessee has been obtained.

Company carrying out mail-order sales and various types of information provision

Company name: Home Meister 24 Co., Ltd.
Address: 6-21-4 Hatorino, Kisarazu-shi, Chiba-ken
Tel: 03-4232-2526
Personal information protection manager: company director

Company providing living support loan-fund lending services

Company name: JID General Management Co., Ltd.
Address: 6-21-4 Hatorino, Kisarazu-shi, Chiba-ken
Tel: 03-4232-2510
Personal information protection manager: representative director

Supplemental insurance underwriting company

Company name: Zurich Insurance Company Ltd.
Address: 4-10-2 Nakano, Nakano-ku, Tokyo
Tel: 0120-860-697, Customer Service Office

Company carrying out information provision related to insurance proposal form preparation

Company name: JID SAST Insurance Co., Ltd.
Address: 4-37-3 Tammachi, Kanagawa-ku, Yokohama-shi, Kanagawa-ken
Tel: 045-290-1831
Personal information protection manager: company director

Article 2 (consent regarding the acquisition and use of personal information)

  1. The Lessee hereby consents to the acquisition and use of personal information by JID.
  2. The Lessee hereby consents to the checking (including making and keeping a copy) of information stated on the Lessee’s driver’s license, passport, or other such certificate by JID for the purpose of personal identification.
  3. The Lessee hereby consents to being contacted by the sending of e-mail using an SMS notification service, in the event that JID needs to contact the Lessee regarding the nonpayment of rent, etc., an irregularity in submission documents, or the like. Since September 2013, in spite of the “Anshin Block” setting on au cell phones, when using an SMS notification service, e-mails can be delivered by inputting the relevant telephone number or URL into SMS.

Article 3 (consent regarding the use and provision, etc. of personal information for operations not related to credit)

  1. The Lessee hereby consents to the use of the personal information stipulated in Article 1 by JID in the situations in the following items.
    (1) JID will use the information for business activities or the like directed to the Lessee, such as the sending of advertisements or leaflets, or the providing of notifications by e-mail or telephone.
    (2) JID will use the information for sales activities or business activities directed to the Lessee other than the above.
    (3) JID needs to contact the Lessee regarding the nonpayment of rent, etc., an irregularity in submission documents, or the like.
  2. The Lessee hereby consents without demur to the personal information stipulated in Article 1, being received from JID and used by lessors and money collectors for the purpose of renewing and managing, etc. lease contracts with the Lessee.

Article 4 (consent regarding use for business partners and individual credit information agencies)

  1. When JID contacts its business partners to receive the Lessee’s credit information in order to check the Lessee’s ability to pay, if the Lessee’s application information is registered with such companies, the Lessee hereby consents to JID’s use of such information.

Article 5 (registration and use with regard to organizations handling rent liability guarantee information)

  1. The Lessee hereby consents to JID’s contacting “organizations handling rent liability guarantee information” of which JID is a member regarding the personal information of the Lessee in order to establish and manage the Lessee’s credit, and to JID’s using personal information related to the Lessee that has been registered.
  2. The Lessee hereby consents to personal information based on the objective facts of transactions related to the Service Contract to be registered by “organizations handling rent liability guarantee information” of which JID is a member for the relevant time period in the chart below, and to be used by members of “organizations handling rent liability guarantee information” of which JID is a member for the purpose of checking the Lessee’s ability to pay rent, etc.
    Registered information Registration period
    Personal information such as name, date of birth, address, and telephone number The registration period shall be one of the following.
    Application facts related to the Service Contract Six months from the day that JID has contacted the “organization handling rent liability guarantee information” regarding the information
    Objective facts of transactions related to the Service Contract Five years after the elimination of debt during the contract period or after the contract
  3. The information registered with “organizations handling rent liability guarantee information” shall be the following facts.
    (1) The Lessee’s name, date of birth, address, telephone number, and amount of monthly rent, etc.
    (2) The Lessee’s nonpayment amount
    (3) Facts of disputes between the Lessee and JID and between the Lessee and lessors

Article 6 (consent regarding the provision, etc. of personal information)

The Lessee hereby consents to the provision of the personal information acquired in accordance with Article 1 to a debt-collection company in the case that JID consigns debt collection (or assigns receivables) to a debt-collection company based on the Act on Special Measures Concerning Claim Management and Collection Businesses.

Article 7 (disclosure, correction, addition, and deletion of personal information)

The Lessee shall be able to ask for personal information related to the Lessee that JID has acquired to be disclosed based on a method prescribed by JID. (In the case that, based on such disclosure, it has come to light that the information is inaccurate or erroneous, JID shall promptly carry out the appropriate corrections, additions, and/or deletions.)

Article 8 (measures in the case of non-consent regarding these Terms)

  1. In the case that the Lessee does not wish to state the required matters for entry on the Service Contract (fields that must be filled out on the Service Contract form), and in the case that the Lessee is unable to agree to all or part of these Terms, JID may reject the Service Contract. Nevertheless, in the case that the Lessee does not consent to Article 3 Paragraph 1 of these Terms, JID shall not reject the Service Contract on such grounds.
  2. In the case that the lessor or the lessor’s agent does not consent to the acquisition, use, and provision, etc. of personal information stipulated separately in the “Guarantee Agreement,” JID may reject the Service Contract on such grounds.

Article 9 (notification of examination results)

The Lessee hereby consents regarding notifying the agency company or lessor of the examination results of examinations that have been carried out by JID based on the application submitted by the Lessee to JID.
JID shall not disclose reasons, etc. related to examination results to the Lessee, agency company, or lessor.

Article 10 (management of personal information)

JID shall make an effort to implement appropriate security measures in order to prevent the loss, misuse, and alteration of personal information under its management. JID shall make an effort to store personal information in a safe environment that can only be accessed by authorized users.

Article 11 (contact point for inquiries and personal information protection manager)

The contact point for requests related to the disclosure, correction, addition, and deletion of personal information and contact point for inquiries related to personal information shall be as follows.

Company name: Japan Identification Co., Ltd.
Address: 6-21-4 Hatorino, Kisarazu-shi, Chiba-ken
Tel: 03-4232-8080
Personal information protection manager: company director